Terms of Service
1. Introduction
This Content Service Agreement ("Agreement") is entered into between Simple Business Solutions, Inc. ("We" or "Us"), and the undersigned customer ("You" or "Client"). By subscribing to our content creation and publishing service, You agree to the following terms and conditions. This Agreement also includes our Privacy Policy, which governs the collection, safeguarding, and disclosure of information resulting from your use of our services.
2. Scope of Service and Deliverables
We will create and publish the minimum number of blog posts and social media posts defined for each subscription plan. The content is customized with Your practice's logo and information. We will post content according to the frequency defined for Your subscription plan. The platforms include Your website, Google Business Profile, Facebook, and Instagram.
3. Payment Terms
Payment for services is due in advance of each month via credit card. If a payment fails, the subscription will be suspended until the payment is successfully made. Failure to make payment within a reasonable timeframe will result in the cancellation of the subscription. Monthly pricing is established for the first location, with additional charges for each additional location. There are no setup fees or one-time fees. You authorize Us to collect recurring monthly payments automatically via the payment method provided by You. You agree to maintain a valid payment method on file and to update Us with any changes to Your payment information. All fees for services are exclusive of any applicable sales taxes. You are responsible for paying all applicable taxes, including sales taxes, associated with Your subscription to Our services, if required by law.
4. Client Responsibilities
You must provide Us with access to Your website (to publish blog posts), Meta Business Manager (to post to Facebook and Instagram and to pull performance reporting insights), Google Business Profile(s), Google Analytics, and Google Search Console (for performance reporting insights). Without this access, We are unable to deliver the services. If You wish to post Your own photos or content, You are responsible for verifying copyright and usage rights, as well as managing the posting or publishing of such materials.
5. Intellectual Property Rights
We retain ownership of all content delivered under this Agreement. You are granted a non-exclusive, non-transferable license to use the content for Your practice’s marketing purposes. The content provided is specialty-specific and may be used by other clients in the same specialty. You may make minor modifications to the content to suit Your practice’s needs; however, You are not allowed to resell, redistribute, or license the content for use outside Your practice without Our prior written consent.
6. License Limitations
Upon termination of this Agreement, Your rights to use the content provided under this Agreement shall immediately cease. We do not require acknowledgment or attribution when content is shared.
7. Termination Policy
Since the service is paid for in advance, We will not provide services if payment is not received. We reserve all legal rights and remedies available to Us if You breach the Agreement, including breach of intellectual property rights. We may terminate this Agreement at any time with or without cause. Upon reactivation of services following a cancellation, a reactivation fee of $250 will apply.
8. Liability Limitations
We do not guarantee specific outcomes from using the content, such as increased patient visits, higher search engine rankings, or greater social media engagement. The content is provided "as-is," and its effectiveness depends on factors beyond Our control. Our total liability under this Agreement is limited to the amount paid by You over the last three months of the subscription. We are not liable for any indirect, incidental, punitive, or consequential damages, including loss of revenue or data.
9. Indemnification
You agree to indemnify and hold Us harmless from any claims, liabilities, damages, or expenses that arise from Your breach of intellectual property rights, misuse of content, or violation of third-party platform terms and conditions.
10. Confidentiality
Both parties agree not to disclose any non-public information obtained under this Agreement. This includes business processes, pricing, and other sensitive data shared during the provision of services.
11. Service Changes
We reserve the right to modify service, pricing, or features. You will receive 30 days' notice of any changes via the email provided by You. The changes will take effect in the next billing cycle. We also reserve the right to withdraw or amend the service and any material provided at any time without notice. From time to time, we may restrict access to parts of the service or the entire service to users, including registered users.
12. Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of the State of California. In the event of a dispute, both parties shall attempt to resolve the matter at a working level in good faith. If resolution cannot be reached, litigation will proceed in Shasta County, California.
13. Authorization for Recurring Payments
By subscribing to our service, You authorize Us to automatically collect recurring monthly payments from the payment method provided by You. You agree to maintain a valid payment method on file and to update Us with any changes to Your payment information.
14. Entire Agreement
This Agreement constitutes the entire understanding between You and Us regarding the services and supersedes all prior agreements or understandings.
15. Age Restriction
This service is intended for individuals aged 18 years and older. By using our service, You represent that You are at least 18 years of age.
16. Prohibited Uses
You may only use our service for lawful purposes and in accordance with this Agreement. You agree not to use the service in any way that violates applicable laws, infringes on the rights of others, or restricts others' use or enjoyment of the service. You also agree not to use our service in any manner that could disable, overburden, damage, or impair the service or interfere with any other party’s use of the service.
17. Links to Third-Party Sites
Our service may contain links to third-party websites or services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any third-party sites.
18. Waiver and Severability
No waiver by Us of any term or condition set forth in this Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Us to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision.
If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Agreement will continue in full force and effect.
19. Agreement Acknowledgment
By subscribing, You agree to the terms and conditions outlined above. We reserve the right to update or modify this Agreement from time to time by posting the amended Agreement on this website. You are responsible for maintaining awareness of the current terms of service by reviewing the Agreement. By continuing to access or use our service after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the Service. Please check the box to confirm that You have read and agree to these Terms of Service before completing Your subscription.